Refund policy
Art. 9 - RIGHT OF WITHDRAWAL
9.1. Pursuant to the articles. 52 et seq. of Legislative Decree no. 206/2005, the Buyer can exercise the right of withdrawal by returning the goods received in their original packaging and obtaining a refund of the price paid.
9.2. The Buyer who, for any reason, is not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 calendar days starting from the day of receipt of the purchased good . The right of withdrawal must be exercised in compliance with the mandatory conditions established by Premek Fin srl.
9.3. All costs of returning the products are borne by the customer who, directly or by other means, will deliver them to the Supplier's domicile in via Jacopo Linussio 3-5, 33170 Pordenone (PN), all items must arrive in the same conditions of receipt, equipped with the original packaging and any manuals and/or instruction booklets that are part of the package and original packaging; It is not permitted to resend the goods using any other method. In any case, the Buyer is solely responsible for the decrease in the value of the goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
9.4. To exercise the right of withdrawal, the Buyer must, within the deadline referred to in 9.2 (14 calendar days starting from the day of receipt of the purchased good), send a registered letter with return receipt to the following address: Premek Hi Tech srl, via Jacopo Linussio 3-5, 33170 Pordenone (PN). The registered letter is considered sent in good time if delivered to the accepting post office within 14 calendar days of delivery of the goods. The communication may also be anticipated via email to the address info@winewebdesign.it, which must be followed within 48 hours by the aforementioned registered letter with acknowledgment of receipt confirming the manifest withdrawal.
9.5. Premek Fin srl will accept the returned goods, reserving the right to verify that the products have been returned in their original state and with the original packaging; only in this case will the amount paid by the Buyer for the purchase of the products be re-credited or the different amount in the event of a decrease in the value of the goods referred to in the art. 9.3.
Art. 10 - AUTHORIZATIONS
10.1. By filling in the appropriate space, accessible from the Site, to complete the purchase procedure, the customer authorizes the Supplier to debit the total amount highlighted as the cost of the purchase made "online" from his current account in favor of Premek Hi Tech srl. ". The entire procedure is done via a secure connection directly connected to the banking institution that owns and manages the "online" payment service, which Premek Fin srl cannot access.
10.2. Should the Buyer exercise the right of withdrawal, as set out in the art. 9 of these general conditions, or in any case in which payment does not lead to completion of the sale, the amount to be refunded will be credited to the same credit card or other means of payment used by the customer and expressly indicated by them.
Art. 11 - CONTRACTUAL TERMINATION AND EXPRESS TERMINATION CLAUSE
11.1. Premek Fin srl has the right to terminate the stipulated contract by simply notifying the customer indicating the reason; in this case the customer will only have the right to a refund of any sum already paid.
11.2. The obligations assumed by the customer referred to in the art. 8 (Customer's obligations), as well as the guarantee of successful payment, are essential in nature, so that by express agreement, the customer's failure to fulfill just one of these obligations will determine the legal termination of the contract pursuant to art. 1456 of the Civil Code, without the need for a judicial ruling, without prejudice to the right of Premek Hi Tech srl to take legal action for compensation for further damage.
